Files
ECC/.github/ISSUE_TEMPLATE/install-problem.yml
haelyraandGitHub f1fec0e539 feat: add retention feedback loop and honest support matrix (#2681)
* feat: add retention feedback loop

* test: retire obsolete README parity row guard

* fix: harden public feedback guidance

* fix: let feedback CLI output flush

* test: keep feedback help coverage focused
2026-08-04 21:42:25 -04:00

94 lines
2.6 KiB
YAML

name: Install or runtime problem
description: Tell us what failed without writing a full diagnostic report.
title: "[Problem] "
labels:
- bug
- needs-triage
- area:install
body:
- type: markdown
attributes:
value: |
Thanks for reporting this. Keep it short: what happened and which setup you used are enough to start.
This issue is public. Do not paste secrets, prompts, private repository names, or unredacted home/project paths. ECC never uploads diagnostics automatically.
- type: dropdown
id: impact
attributes:
label: What is the impact?
options:
- ECC will not install
- ECC installs, but nothing loads
- Some components are missing or silently ignored
- ECC is duplicated or conflicts with another install
- A hook or command interrupts normal work
- Doctor or repair does not recover the install
- Other runtime problem
validations:
required: true
- type: textarea
id: happened
attributes:
label: What happened?
description: Include the shortest error or symptom that explains the problem.
placeholder: I expected …, but …
validations:
required: true
- type: dropdown
id: harness
attributes:
label: Harness
options:
- Claude Code
- Codex app or CLI
- Cursor
- OpenCode
- GitHub Copilot
- Kimi Code
- Gemini CLI
- Zed
- Antigravity
- Qwen
- Hermes
- OpenClaw
- CodeBuddy or JoyCode
- Other
validations:
required: true
- type: dropdown
id: install_method
attributes:
label: Install method
options:
- Claude plugin marketplace
- ecc or ecc-install CLI
- Manual clone or copy
- Codex sync script
- Codex marketplace plugin
- Harness-specific installer target
- Unknown
- Other
- type: dropdown
id: operating_system
attributes:
label: Operating system
options:
- Windows (native)
- Windows (WSL)
- macOS
- Linux
- Other
validations:
required: true
- type: input
id: versions
attributes:
label: ECC and harness versions
description: If known. A tag, commit, or package version is enough.
placeholder: ECC 2.1.0; Claude Code 2.x
- type: textarea
id: diagnostics
attributes:
label: Optional redacted diagnostics
description: Paste only the relevant lines from `ecc doctor`. Remove paths, repository names, prompts, tokens, and secrets.