chore: Add issue and feature request template (#244)

.github/ISSUE_TEMPLATE/bug-report.yml

@@ -0,0 +1,73 @@
+name: "Bug Report"
+labels: ["bug","up-for-grabs"]
+title: "[Bug]: "
+assignees:
+  - andrew-opensignlabs
+description: Create a bug report to help us make OpenSign™ the world's best document e-signature platform
+body:
+  - type: textarea
+    attributes:
+      label: Issue Description
+      description: Please provide a clear & concise description of the problem. 
+  - type: textarea
+    attributes:
+      label: Expected Behavior
+      description: Describe what you expected to happen.
+  - type: textarea
+    attributes:
+      label: Current Behavior
+      description: Describe what is happening instead.
+  - type: textarea
+    attributes:
+      label: Steps to reproduce
+      description: Please provide step-by-step instructions to reproduce the issue. Include code snippets, URLs, error messages and any other relevant information.
+  - type: textarea
+    attributes:
+      label: Screenshots of the issue(optional)
+      description: Add screenshots to better explain the issue.
+  - type: input
+    attributes:
+      label: Operating System [e.g. MacOS Sonoma 14.1, Windows 11]
+  - type: dropdown
+    id: browsers
+    attributes:
+      label: What browsers are you seeing the problem on?
+      multiple: true
+      options:
+        - Chrome
+        - Firefox
+        - Safari
+        - Microsoft Edge
+      default: 0
+  - type: input
+    attributes:
+      label: What version of OpenSign™ are you seeing this issue on? [e.g. 1.0.6]
+    validations:
+      required: true
+  - type: dropdown
+    id: environment
+    attributes:
+      label: What environment are you seeing the problem on?
+      multiple: true
+      options:
+        - Production (app.opensignlabs.com)
+        - Staging (staging-app.opensignlabs.com)
+        - Hosted (app.yourdomain.com)
+        - Dev (localhost or vercel)
+  - type: checkboxes
+    attributes:
+      label: Please check the boxes that apply to this issue report.
+      options:
+        - label: I have searched the existing issues & discussions to make sure that this is not a duplicate.
+    validations:
+      required: true
+  - type: checkboxes
+    id: terms
+    attributes:
+      label: Code of Conduct
+      description: By submitting this issue, you agree to follow our [Code of Conduct](https://www.opensignlabs.com)
+      options:
+        - label: I agree to follow this project's Code of Conduct
+          required: true
+        - label: I have searched the existing issues & discussions to make sure that this is not a duplicate.
+          required: true

.github/ISSUE_TEMPLATE/feature-request.yml

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+name: Feature Request
+description: Suggest an idea for OpenSign™
+title: "Feature Request: [Short Description]"
+labels: [feature request, needs triage]
+body:
+  - type: markdown
+    attributes:
+      value: |
+        ## Thanks for taking the time to fill out this feature request!
+
+  - type: input
+    id: title
+    attributes:
+      label: Feature Title
+      description: What would you call this feature?
+      placeholder: e.g., Advanced Signature Verification
+    validations:
+      required: true
+
+  - type: textarea
+    id: feature-description
+    attributes:
+      label: Feature Description
+      description: |
+        Please provide a detailed description of the feature you're proposing.
+      placeholder: |
+        e.g., I'm proposing an advanced signature verification feature that...
+    validations:
+      required: true  
+  - type: dropdown
+    id: featuretype
+    attributes:
+      label: What type of feature are you requesting?
+      multiple: true
+      options:
+        - UI/UX Improvement
+        - Security / Compliance
+        - Performance / Optimization
+        - 3rd party integration
+        - Other
+  - type: dropdown
+    id: importance
+    attributes:
+      label: Importance
+      description: How important is this feature to you?
+      options:
+        - Critical
+        - High
+        - Medium
+        - Low
+    validations:
+      required: true
+
+  - type: textarea
+    id: additional-context
+    attributes:
+      label: Additional Context
+      description: Any other context or screenshots about the feature request here.
+      placeholder: Additional details, examples, or screenshots...
+
+  - type: checkboxes
+    id: terms
+    attributes:
+      label: Code of Conduct
+      description: By submitting this issue, you agree to follow our [Code of Conduct](https://www.opensignlabs.com)
+      options:
+        - label: I agree to follow this project's Code of Conduct
+          required: true
+        - label: I have searched the existing issues & discussions to make sure that this is not a duplicate.
+          required: true