diff --git a/docs/docs/help/FAQs/User Deletion – FAQ.md b/docs/docs/help/FAQs/User Deletion – FAQ.md new file mode 100644 index 000000000..a0d747d7a --- /dev/null +++ b/docs/docs/help/FAQs/User Deletion – FAQ.md @@ -0,0 +1,27 @@ +## 🗑️ User Deletion – FAQ + +### ❓ Who can delete users? + +Only users with the role of **Admin** or **Org Admin** can delete users, with some restrictions outlined below. + +--- + +### ❓ What are the conditions for deleting a user? + +1. **Admin Deletion Rules** + - An **Admin** can delete **any user** in the system. + - An Admin **can delete their account from user profile**. + - Before deleting an Admin, ensure **no users are assigned under them**. + +2. **Org Admin Deletion Rules** + - An **Org Admin** can delete **any user** within their **own organization**, **except Admins**. + - Org Admins **cannot delete themselves Only Admin can delete them**. + +--- + +### ❓ What happens if a deletion condition is not met? + +- The deletion will be **blocked**. +- A **validation error message** will be shown, explaining the reason (e.g., "Admin has assigned users" or "Cannot delete own account"). + +---