From 3f4cffb1574e57bb6ce8941b633ba0af31a44d39 Mon Sep 17 00:00:00 2001 From: pravin Date: Wed, 10 Dec 2025 16:17:20 +0530 Subject: [PATCH 1/3] Update manage-users.md updated the help document to add api credits --- docs/docs/help/Settings/manage-users.md | 26 ++++++++++++++++++++++++- 1 file changed, 25 insertions(+), 1 deletion(-) diff --git a/docs/docs/help/Settings/manage-users.md b/docs/docs/help/Settings/manage-users.md index 914c4416f..abdf0caac 100644 --- a/docs/docs/help/Settings/manage-users.md +++ b/docs/docs/help/Settings/manage-users.md @@ -73,7 +73,31 @@ To add a new user: 3. Enter the user’s email in the input box and click **Delete**. - After deletion, the user (and all related data) will be permanently erased. -> ⚡ **Note:** Once a user is deleted, your **available user count will automatically increase**. +> ⚡ **Note:** Once a user is deleted, your **available user count will automatically increase**. + +## 🔁 Change Password + +- OpenSign allows **admins** to update a team user's password whenever required. + +- **To change a user’s password:** + 1. Navigate to **Settings → Users** and click the **Change Password** button next to the user whose password needs to be updated. + 2. Enter the new password on the reset password screen and submit. + +- The user’s password will be successfully updated, and they will no longer be able to log in using the old password. + +## 🔁 Add API Credits + +- OpenSign allows **admins to assign API credits** to team users. This feature helps control and limit how many API-based document operations a user can perform. +- A team user can only use the number of credits allocated by the admin. + - For example, if an admin assigns **100 API credits**, the user can perform API actions only until those 100 credits are consumed. + - Once credits are exhausted, the admin can add more. + - Example: If the admin wants to give the user 50 additional credits, they must enter the updated total — 150 credits. After updating, the user will have 50 usable credits remaining. + +- **How to add API credits:** + 1. Navigate to **Settings → Users** and click the **Add Credits** button next to the user who needs add API credits. + 2. Enter the number of credits to allocate and submit. + +- The user will now be able to use the assigned API credits up to the new limit. --- From e1da69398cfe3c6bd3b2d691932d429dcf289332 Mon Sep 17 00:00:00 2001 From: pravin Date: Wed, 10 Dec 2025 16:52:40 +0530 Subject: [PATCH 2/3] Update APIToken.md Updated the help document for api credits --- docs/docs/help/Settings/APIToken.md | 29 +++++++++++++++++++++++++++++ 1 file changed, 29 insertions(+) diff --git a/docs/docs/help/Settings/APIToken.md b/docs/docs/help/Settings/APIToken.md index 01a39aed2..ef62b10c2 100644 --- a/docs/docs/help/Settings/APIToken.md +++ b/docs/docs/help/Settings/APIToken.md @@ -41,6 +41,35 @@ You’ll also find the option to generate a **Sandbox API Token** on the same pa Sandbox api token +### 🧪 API Credits + +**Premium Credits Available:** +Displays the total API credits available for your organisation. + +**Your Credits Usage:** +- **Used Credits:** The number of credits you have consumed. +- **Remaining Credits:** The number of credits still available for you to use. + +API credit + +### Where API Credits Are Deducted + +API credits are consumed whenever a document is created through the following actions: + +- **Self Sign API:** Credits deducted when a document is created. +- **Draft Document API:** Deducted when drafting a document. +- **Create Document API:** Deducted on document creation. +- **Draft Template API:** Deducted when: + - Sending a document if signers are already assigned, + - Bulk sending, + - Creating documents using public templates (signer fills details and finish). +- **Create Document From Template API:** Deducted on document creation. + +### In the OpenSign Application + +- **Manage Templates → Bulk Send:** Credits are deducted for each document created. +- **Public Template Signing:** Credits are deducted when a document is created during public signing (when the signer enters details and completes the process). + ### 🧪 Sandbox Cloud Account Login OpenSign provides a **sandbox testing cloud environment**, which is a replica of the production environment. This allows users to test features without affecting live data. From c58566ea1b12819739eb3e19acca52198eff8d21 Mon Sep 17 00:00:00 2001 From: pravin Date: Wed, 10 Dec 2025 17:00:05 +0530 Subject: [PATCH 3/3] Update manage-users.md Updated the document to reflect the API credits functionality. --- docs/docs/help/Settings/manage-users.md | 9 +++++++++ 1 file changed, 9 insertions(+) diff --git a/docs/docs/help/Settings/manage-users.md b/docs/docs/help/Settings/manage-users.md index abdf0caac..7443dd076 100644 --- a/docs/docs/help/Settings/manage-users.md +++ b/docs/docs/help/Settings/manage-users.md @@ -99,6 +99,15 @@ To add a new user: - The user will now be able to use the assigned API credits up to the new limit. +> ⚡ **Note:** Credits can only be added if the selected user has an active API token. + +**How to create an API token for a team user:** +1. Log in using the team user's email address. +2. Navigate to **Settings → API Token**. +3. Generate a live API token. + +Once the API token is created, the admin can assign API credits to that user. + --- ## 🔐 Permissions by Role