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markdown"><header><h1>🔁 Webhook</h1></header>
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<h2 class="anchor anchorWithStickyNavbar_LWe7" id="-what-is-a-webhook">🔔 What is a Webhook?<a href="#-what-is-a-webhook" class="hash-link" aria-label="Direct link to 🔔 What is a Webhook?" title="Direct link to 🔔 What is a Webhook?"></a></h2>
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<p>A <strong>webhook</strong> allows one system (like OpenSign) to automatically send real-time data or notifications to another system (like your server) when a specific event occurs.</p>
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<p>Think of it as a <strong>push notification for your backend</strong> — instead of continuously checking for updates (polling), a webhook pushes data to your endpoint <strong>as soon as an event happens</strong>.</p>
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<hr>
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<h2 class="anchor anchorWithStickyNavbar_LWe7" id="-simple-example">🧠 Simple Example<a href="#-simple-example" class="hash-link" aria-label="Direct link to 🧠 Simple Example" title="Direct link to 🧠 Simple Example"></a></h2>
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<p>Suppose you're using OpenSign to collect eSignatures:</p>
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<ul>
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<li>When someone <strong>signs a document</strong>, OpenSign triggers a <strong>POST request</strong> to your server.</li>
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<li>The request includes data such as the document ID, signer email, and signature status.</li>
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<li>Your server can then process this information — for example, update your CRM, trigger a workflow, or send a confirmation email.</li>
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</ul>
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<hr>
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<h2 class="anchor anchorWithStickyNavbar_LWe7" id="-how-to-add-a-webhook-in-opensign">🧭 How to Add a Webhook in OpenSign<a href="#-how-to-add-a-webhook-in-opensign" class="hash-link" aria-label="Direct link to 🧭 How to Add a Webhook in OpenSign" title="Direct link to 🧭 How to Add a Webhook in OpenSign"></a></h2>
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<p><strong>Step 1:</strong> Log in to your OpenSign account using your credentials.<br>
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<strong>Step 2:</strong> Navigate to <strong>Settings → Webhook</strong>.</p>
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<p><img decoding="async" loading="lazy" src="https://github.com/user-attachments/assets/6b069b6c-d2b7-408b-b7c9-7fbeb55d6c98" alt="Navigate to Add Webhook" class="img_ev3q"></p>
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<p><strong>Step 3:</strong> Click <strong>Add Webhook</strong>.</p>
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<ul>
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<li>A popup will appear. Enter your <strong>Webhook URL</strong> and click <strong>Yes</strong> to save it.</li>
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</ul>
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<blockquote>
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<p><strong>Note:</strong> To enable <strong>Live Webhook</strong> support, you must upgrade to a <strong>paid plan</strong> — either the <strong>Professional</strong> or <strong>Teams</strong> plan.</p>
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</blockquote>
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<p><img decoding="async" loading="lazy" src="https://github.com/user-attachments/assets/ff68b255-a6e6-4a7d-9cef-6dd9e3b6d4e4" alt="Add Webhook" class="img_ev3q"></p>
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<hr>
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<h2 class="anchor anchorWithStickyNavbar_LWe7" id="-sandbox-webhook">🧪 Sandbox Webhook<a href="#-sandbox-webhook" class="hash-link" aria-label="Direct link to 🧪 Sandbox Webhook" title="Direct link to 🧪 Sandbox Webhook"></a></h2>
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<ul>
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<li>You can also add webhook for the <strong>Sandbox</strong> environment on the same page.</li>
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<li><strong>Sandbox webhook</strong> are available on all plans, including the <strong>Free</strong> plan, and are ideal for development and testing.</li>
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</ul>
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<blockquote>
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<p><strong>Caution:</strong> Avoid sending sensitive or confidential data to the Sandbox environment.</p>
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</blockquote>
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<p>📘 <strong>API Reference:</strong><br>
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<!-- -->You can also manage your webhooks via our API.<br>
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<!-- -->See the API documentation here: <a href="https://docs.opensignlabs.com/docs/API-docs/save-update-webhook" target="_blank" rel="noopener noreferrer">Save/Update Webhook API</a></p>
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<hr>
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<h2 class="anchor anchorWithStickyNavbar_LWe7" id="-supported-webhook-events">📋 Supported Webhook Events<a href="#-supported-webhook-events" class="hash-link" aria-label="Direct link to 📋 Supported Webhook Events" title="Direct link to 📋 Supported Webhook Events"></a></h2>
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<p>OpenSign sends event notifications to your configured webhook URL when any of the following actions occur:</p>
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<ul>
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<li><strong>Document Created</strong> – A document is created.</li>
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<li><strong>Document Viewed</strong> – A signer viewed the document.</li>
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<li><strong>Document Signed</strong> – A signer signed the document.</li>
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<li><strong>Document Completed</strong> – All required signatures are completed.</li>
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<li><strong>Document Revoked or Declined</strong> – The document was revoked or declined.</li>
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</ul>
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<p>Each notification is sent as a <strong>POST request</strong> with a <strong>JSON payload</strong> containing relevant event data.</p>
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<hr>
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<h3 class="anchor anchorWithStickyNavbar_LWe7" id="-example-payload-document-created">🔍 Example Payload: <code>Document Created</code><a href="#-example-payload-document-created" class="hash-link" aria-label="Direct link to -example-payload-document-created" title="Direct link to -example-payload-document-created"></a></h3>
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<div class="language-json codeBlockContainer_Ckt0 theme-code-block" style="--prism-color:#393A34;--prism-background-color:#f6f8fa"><div class="codeBlockContent_biex"><pre tabindex="0" class="prism-code language-json codeBlock_bY9V thin-scrollbar" style="color:#393A34;background-color:#f6f8fa"><code class="codeBlockLines_e6Vv"><span class="token-line" style="color:#393A34"><span class="token punctuation" style="color:#393A34">{</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"event"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"created"</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"type"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"request-sign"</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"objectId"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"kpeg6Q2rO7"</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"file"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"https://legadratw3d.ams3.digitaloceanspaces.com/851de61f62b60a1f62e03232464fa4bf_81wV17MTebsrRoov.pdf?..."</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"name"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"Sample Test Doc"</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"note"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"Please review and sign this document"</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"description"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">""</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"signers"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token punctuation" style="color:#393A34">[</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token punctuation" style="color:#393A34">{</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"name"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"Peter Mark"</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"email"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"peter.mark1093@gmail.com"</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"phone"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"3556567789"</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token punctuation" style="color:#393A34">}</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token punctuation" style="color:#393A34">]</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"createdAt"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"Fri, 16 May 2025 15:02:42 IST"</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"></span><span class="token punctuation" style="color:#393A34">}</span><br></span></code></pre><div class="buttonGroup__atx"><button type="button" aria-label="Copy code to clipboard" title="Copy" class="clean-btn"><span class="copyButtonIcons_eSgA" aria-hidden="true"><svg viewBox="0 0 24 24" class="copyButtonIcon_y97N"><path fill="currentColor" d="M19,21H8V7H19M19,5H8A2,2 0 0,0 6,7V21A2,2 0 0,0 8,23H19A2,2 0 0,0 21,21V7A2,2 0 0,0 19,5M16,1H4A2,2 0 0,0 2,3V17H4V3H16V1Z"></path></svg><svg viewBox="0 0 24 24" class="copyButtonSuccessIcon_LjdS"><path fill="currentColor" d="M21,7L9,19L3.5,13.5L4.91,12.09L9,16.17L19.59,5.59L21,7Z"></path></svg></span></button></div></div></div>
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<h3 class="anchor anchorWithStickyNavbar_LWe7" id="-example-payload-document-viewed">🔍 Example Payload: <code>Document Viewed</code><a href="#-example-payload-document-viewed" class="hash-link" aria-label="Direct link to -example-payload-document-viewed" title="Direct link to -example-payload-document-viewed"></a></h3>
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<div class="language-json codeBlockContainer_Ckt0 theme-code-block" style="--prism-color:#393A34;--prism-background-color:#f6f8fa"><div class="codeBlockContent_biex"><pre tabindex="0" class="prism-code language-json codeBlock_bY9V thin-scrollbar" style="color:#393A34;background-color:#f6f8fa"><code class="codeBlockLines_e6Vv"><span class="token-line" style="color:#393A34"><span class="token punctuation" style="color:#393A34">{</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"event"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"viewed"</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"type"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"request-sign"</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"objectId"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"kpeg6Q2rO7"</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"file"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"https://legadratw3d.ams3.digitaloceanspaces.com/851de61f62b60a1f62e03232464fa4bf_81wV17MTebsrRoov.pdf?..."</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"name"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"Sample Test Doc"</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"note"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"Please review and sign this document"</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"description"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">""</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"signers"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token punctuation" style="color:#393A34">[</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token punctuation" style="color:#393A34">{</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"name"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"Peter Mark"</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"email"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"peter.mark1093@gmail.com"</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"phone"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"3556567789"</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token punctuation" style="color:#393A34">}</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token punctuation" style="color:#393A34">]</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"viewedBy"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"peter.mark1093@gmail.com"</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"viewedAt"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"Fri, 16 May 2025 16:18:16 IST"</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"createdAt"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"Fri, 16 May 2025 15:02:28 IST"</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"></span><span class="token punctuation" style="color:#393A34">}</span><br></span></code></pre><div class="buttonGroup__atx"><button type="button" aria-label="Copy code to clipboard" title="Copy" class="clean-btn"><span class="copyButtonIcons_eSgA" aria-hidden="true"><svg viewBox="0 0 24 24" class="copyButtonIcon_y97N"><path fill="currentColor" d="M19,21H8V7H19M19,5H8A2,2 0 0,0 6,7V21A2,2 0 0,0 8,23H19A2,2 0 0,0 21,21V7A2,2 0 0,0 19,5M16,1H4A2,2 0 0,0 2,3V17H4V3H16V1Z"></path></svg><svg viewBox="0 0 24 24" class="copyButtonSuccessIcon_LjdS"><path fill="currentColor" d="M21,7L9,19L3.5,13.5L4.91,12.09L9,16.17L19.59,5.59L21,7Z"></path></svg></span></button></div></div></div>
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<h3 class="anchor anchorWithStickyNavbar_LWe7" id="-example-payload-document-signed">🔍 Example Payload: <code>Document Signed</code><a href="#-example-payload-document-signed" class="hash-link" aria-label="Direct link to -example-payload-document-signed" title="Direct link to -example-payload-document-signed"></a></h3>
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<div class="language-json codeBlockContainer_Ckt0 theme-code-block" style="--prism-color:#393A34;--prism-background-color:#f6f8fa"><div class="codeBlockContent_biex"><pre tabindex="0" class="prism-code language-json codeBlock_bY9V thin-scrollbar" style="color:#393A34;background-color:#f6f8fa"><code class="codeBlockLines_e6Vv"><span class="token-line" style="color:#393A34"><span class="token punctuation" style="color:#393A34">{</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"event"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"signed"</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"type"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"request-sign"</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"objectId"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"kpeg6Q2rO7"</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"file"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"https://legadratw3d.ams3.digitaloceanspaces.com/bc2eb56cc9d29a5f222e4a4b5dbbcfbf_signed_sample_test_doc_4858.pdf?..."</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"name"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"Sample Test Doc"</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"note"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"Please review and sign this document"</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"description"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">""</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"signer"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token punctuation" style="color:#393A34">{</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"name"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"Peter Mark"</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"email"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"peter.mark1093@gmail.com"</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"phone"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"3556567789"</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token punctuation" style="color:#393A34">}</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"signedAt"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"Fri, 16 May 2025 16:18:34 GMT+5:30"</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"createdAt"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"Fri, 16 May 2025 15:02:28 GMT+5:30"</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"></span><span class="token punctuation" style="color:#393A34">}</span><br></span></code></pre><div class="buttonGroup__atx"><button type="button" aria-label="Copy code to clipboard" title="Copy" class="clean-btn"><span class="copyButtonIcons_eSgA" aria-hidden="true"><svg viewBox="0 0 24 24" class="copyButtonIcon_y97N"><path fill="currentColor" d="M19,21H8V7H19M19,5H8A2,2 0 0,0 6,7V21A2,2 0 0,0 8,23H19A2,2 0 0,0 21,21V7A2,2 0 0,0 19,5M16,1H4A2,2 0 0,0 2,3V17H4V3H16V1Z"></path></svg><svg viewBox="0 0 24 24" class="copyButtonSuccessIcon_LjdS"><path fill="currentColor" d="M21,7L9,19L3.5,13.5L4.91,12.09L9,16.17L19.59,5.59L21,7Z"></path></svg></span></button></div></div></div>
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<hr>
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<h3 class="anchor anchorWithStickyNavbar_LWe7" id="-example-payload-document-completed">🔍 Example Payload: <code>Document Completed</code><a href="#-example-payload-document-completed" class="hash-link" aria-label="Direct link to -example-payload-document-completed" title="Direct link to -example-payload-document-completed"></a></h3>
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<div class="language-json codeBlockContainer_Ckt0 theme-code-block" style="--prism-color:#393A34;--prism-background-color:#f6f8fa"><div class="codeBlockContent_biex"><pre tabindex="0" class="prism-code language-json codeBlock_bY9V thin-scrollbar" style="color:#393A34;background-color:#f6f8fa"><code class="codeBlockLines_e6Vv"><span class="token-line" style="color:#393A34"><span class="token punctuation" style="color:#393A34">{</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"event"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"completed"</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"type"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"request-sign"</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"objectId"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"kpeg6Q2rO7"</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"file"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"https://legadratw3d.ams3.digitaloceanspaces.com/bc2eb56cc9d29a5f222e4a4b5dbbcfbf_signed_sample_test_doc_4858.pdf?..."</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"certificate"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"https://legadratw3d.ams3.digitaloceanspaces.com/9c954912f529acb7e4d065ec0521a63b_certificate.pdf?..."</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"name"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"Sample Test Doc"</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"note"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"Please review and sign this document"</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"description"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">""</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"signers"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token punctuation" style="color:#393A34">[</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token punctuation" style="color:#393A34">{</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"name"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"Peter Mark"</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"email"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"peter.mark1093@gmail.com"</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"phone"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"3556567789"</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token punctuation" style="color:#393A34">}</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token punctuation" style="color:#393A34">]</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"completedAt"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"Fri, 16 May 2025 16:18:35 GMT+5:30"</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"createdAt"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"Fri, 16 May 2025 15:02:28 GMT+5:30"</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"></span><span class="token punctuation" style="color:#393A34">}</span><br></span></code></pre><div class="buttonGroup__atx"><button type="button" aria-label="Copy code to clipboard" title="Copy" class="clean-btn"><span class="copyButtonIcons_eSgA" aria-hidden="true"><svg viewBox="0 0 24 24" class="copyButtonIcon_y97N"><path fill="currentColor" d="M19,21H8V7H19M19,5H8A2,2 0 0,0 6,7V21A2,2 0 0,0 8,23H19A2,2 0 0,0 21,21V7A2,2 0 0,0 19,5M16,1H4A2,2 0 0,0 2,3V17H4V3H16V1Z"></path></svg><svg viewBox="0 0 24 24" class="copyButtonSuccessIcon_LjdS"><path fill="currentColor" d="M21,7L9,19L3.5,13.5L4.91,12.09L9,16.17L19.59,5.59L21,7Z"></path></svg></span></button></div></div></div>
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<hr>
|
||
<h3 class="anchor anchorWithStickyNavbar_LWe7" id="-example-payload-document-declined">🔍 Example Payload: <code>Document Declined</code><a href="#-example-payload-document-declined" class="hash-link" aria-label="Direct link to -example-payload-document-declined" title="Direct link to -example-payload-document-declined"></a></h3>
|
||
<div class="language-json codeBlockContainer_Ckt0 theme-code-block" style="--prism-color:#393A34;--prism-background-color:#f6f8fa"><div class="codeBlockContent_biex"><pre tabindex="0" class="prism-code language-json codeBlock_bY9V thin-scrollbar" style="color:#393A34;background-color:#f6f8fa"><code class="codeBlockLines_e6Vv"><span class="token-line" style="color:#393A34"><span class="token punctuation" style="color:#393A34">{</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"event"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"declined"</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"type"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"request-sign"</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"objectId"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"1gtDMBHpEY"</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"file"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"https://legadratw3d.ams3.digitaloceanspaces.com/e90c32a45351eb52eb00e0054ae50566_581ZmOn4CwAqnxSF.pdf?..."</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"name"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"Sample Test Doc "</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"note"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"Please review and sign this document"</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"description"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">""</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"signers"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token punctuation" style="color:#393A34">[</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token punctuation" style="color:#393A34">{</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"name"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"Peter Mark"</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"email"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"peter.mark1093@gmail.com"</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"phone"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"9283784545554"</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token punctuation" style="color:#393A34">}</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token punctuation" style="color:#393A34">]</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"declinedBy"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"peter.mark1093@gmail.com"</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"declinedReason"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"Invalid date format used."</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"declinedAt"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"Fri, 16 May 2025 16:25:38 IST"</span><span class="token punctuation" style="color:#393A34">,</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"> </span><span class="token property" style="color:#36acaa">"createdAt"</span><span class="token operator" style="color:#393A34">:</span><span class="token plain"> </span><span class="token string" style="color:#e3116c">"Fri, 16 May 2025 16:24:28 IST"</span><span class="token plain"></span><br></span><span class="token-line" style="color:#393A34"><span class="token plain"></span><span class="token punctuation" style="color:#393A34">}</span><br></span></code></pre><div class="buttonGroup__atx"><button type="button" aria-label="Copy code to clipboard" title="Copy" class="clean-btn"><span class="copyButtonIcons_eSgA" aria-hidden="true"><svg viewBox="0 0 24 24" class="copyButtonIcon_y97N"><path fill="currentColor" d="M19,21H8V7H19M19,5H8A2,2 0 0,0 6,7V21A2,2 0 0,0 8,23H19A2,2 0 0,0 21,21V7A2,2 0 0,0 19,5M16,1H4A2,2 0 0,0 2,3V17H4V3H16V1Z"></path></svg><svg viewBox="0 0 24 24" class="copyButtonSuccessIcon_LjdS"><path fill="currentColor" d="M21,7L9,19L3.5,13.5L4.91,12.09L9,16.17L19.59,5.59L21,7Z"></path></svg></span></button></div></div></div>
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<hr>
|
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<h2 class="anchor anchorWithStickyNavbar_LWe7" id="-frequently-asked-questions">❓ Frequently Asked Questions<a href="#-frequently-asked-questions" class="hash-link" aria-label="Direct link to ❓ Frequently Asked Questions" title="Direct link to ❓ Frequently Asked Questions"></a></h2>
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<h3 class="anchor anchorWithStickyNavbar_LWe7" id="1-what-is-the-opensign-sandbox-environment">1. What is the OpenSign Sandbox environment?<a href="#1-what-is-the-opensign-sandbox-environment" class="hash-link" aria-label="Direct link to 1. What is the OpenSign Sandbox environment?" title="Direct link to 1. What is the OpenSign Sandbox environment?"></a></h3>
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||
<p>The Sandbox is a testing environment designed for developers to safely experiment with OpenSign APIs and workflows. It mirrors the live environment but with testing limitations.</p>
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||
<hr>
|
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<h3 class="anchor anchorWithStickyNavbar_LWe7" id="2-can-i-use-my-live-webhook-in-the-sandbox">2. Can I use my Live Webhook in the Sandbox?<a href="#2-can-i-use-my-live-webhook-in-the-sandbox" class="hash-link" aria-label="Direct link to 2. Can I use my Live Webhook in the Sandbox?" title="Direct link to 2. Can I use my Live Webhook in the Sandbox?"></a></h3>
|
||
<p>No. <strong>Live Webhooks do not work</strong> in the Sandbox environment. You must configure a separate webhook specifically for Sandbox testing.</p>
|
||
<hr>
|
||
<h3 class="anchor anchorWithStickyNavbar_LWe7" id="3-can-i-test-all-webhook-events-in-the-sandbox">3. Can I test all webhook events in the Sandbox?<a href="#3-can-i-test-all-webhook-events-in-the-sandbox" class="hash-link" aria-label="Direct link to 3. Can I test all webhook events in the Sandbox?" title="Direct link to 3. Can I test all webhook events in the Sandbox?"></a></h3>
|
||
<p>Yes. The Sandbox environment supports all event types, including <code>created</code>, <code>viewed</code>, <code>signed</code>, <code>completed</code>, and <code>revoked/declined</code>.<br>
|
||
<!-- -->However, some behaviors may be simulated for testing purposes.</p>
|
||
<hr>
|
||
<h2 class="anchor anchorWithStickyNavbar_LWe7" id="-need-help">💬 Need Help?<a href="#-need-help" class="hash-link" aria-label="Direct link to 💬 Need Help?" title="Direct link to 💬 Need Help?"></a></h2>
|
||
<p>If you need help testing your webhook or integrating it into your application, feel free to reach out to our support team at <a href="mailto:support@opensignlabs.com" target="_blank" rel="noopener noreferrer">support@opensignlabs.com</a>.</p>
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||
<p><strong>Happy signing with OpenSign™!</strong></p></div></div></div><div class="row"><div class="col col--12"><footer class="theme-doc-footer docusaurus-mt-lg"><div class="row margin-top--sm theme-doc-footer-edit-meta-row"><div class="col"><a href="https://github.com/opensignlabs/opensign/tree/feat-docs/docs/docs/help/Settings/Webhook.md" target="_blank" rel="noopener noreferrer" class="theme-edit-this-page"><svg fill="currentColor" height="20" width="20" viewBox="0 0 40 40" class="iconEdit_Z9Sw" aria-hidden="true"><g><path d="m34.5 11.7l-3 3.1-6.3-6.3 3.1-3q0.5-0.5 1.2-0.5t1.1 0.5l3.9 3.9q0.5 0.4 0.5 1.1t-0.5 1.2z m-29.5 17.1l18.4-18.5 6.3 6.3-18.4 18.4h-6.3v-6.2z"></path></g></svg>Edit this page</a></div><div class="col lastUpdated_JAkA"></div></div></footer></div></div></article><div class="row"><div class="col col--12"><nav class="pagination-nav docusaurus-mt-lg" aria-label="Docs pages"><a class="pagination-nav__link pagination-nav__link--prev" href="/docs/help/Settings/APIToken"><div class="pagination-nav__sublabel">Previous</div><div class="pagination-nav__label">API Token</div></a><a class="pagination-nav__link pagination-nav__link--next" href="/docs/help/Settings/Preferences"><div class="pagination-nav__sublabel">Next</div><div class="pagination-nav__label">Preferences</div></a></nav></div></div></div></div><div class="col col--3"><div class="tableOfContents_bqdL thin-scrollbar theme-doc-toc-desktop"><ul class="table-of-contents table-of-contents__left-border"><li><a href="#-what-is-a-webhook" class="table-of-contents__link toc-highlight">🔔 What is a Webhook?</a></li><li><a href="#-simple-example" class="table-of-contents__link toc-highlight">🧠 Simple Example</a></li><li><a href="#-how-to-add-a-webhook-in-opensign" class="table-of-contents__link toc-highlight">🧭 How to Add a Webhook in OpenSign</a></li><li><a href="#-sandbox-webhook" class="table-of-contents__link toc-highlight">🧪 Sandbox Webhook</a></li><li><a href="#-supported-webhook-events" class="table-of-contents__link toc-highlight">📋 Supported Webhook Events</a><ul><li><a href="#-example-payload-document-created" class="table-of-contents__link toc-highlight">🔍 Example Payload: <code>Document Created</code></a></li><li><a href="#-example-payload-document-viewed" class="table-of-contents__link toc-highlight">🔍 Example Payload: <code>Document Viewed</code></a></li><li><a href="#-example-payload-document-signed" class="table-of-contents__link toc-highlight">🔍 Example Payload: <code>Document Signed</code></a></li><li><a href="#-example-payload-document-completed" class="table-of-contents__link toc-highlight">🔍 Example Payload: <code>Document Completed</code></a></li><li><a href="#-example-payload-document-declined" class="table-of-contents__link toc-highlight">🔍 Example Payload: <code>Document Declined</code></a></li></ul></li><li><a href="#-frequently-asked-questions" class="table-of-contents__link toc-highlight">❓ Frequently Asked Questions</a><ul><li><a href="#1-what-is-the-opensign-sandbox-environment" class="table-of-contents__link toc-highlight">1. What is the OpenSign Sandbox environment?</a></li><li><a href="#2-can-i-use-my-live-webhook-in-the-sandbox" class="table-of-contents__link toc-highlight">2. Can I use my Live Webhook in the Sandbox?</a></li><li><a href="#3-can-i-test-all-webhook-events-in-the-sandbox" class="table-of-contents__link toc-highlight">3. 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