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7.6 KiB
JavaScript
1 line
7.6 KiB
JavaScript
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Which actions use Premium Credits?","source":"@site/docs/help/FAQs/Credit-Deductions.md","sourceDirName":"help/FAQs","slug":"/help/FAQs/Credit-Deductions","permalink":"/docs/help/FAQs/Credit-Deductions","draft":false,"unlisted":false,"editUrl":"https://github.com/opensignlabs/opensign/tree/feat-docs/docs/docs/help/FAQs/Credit-Deductions.md","tags":[],"version":"current","frontMatter":{},"sidebar":"tutorialSidebar","previous":{"title":"Why am I getting \'Ensure this field is accurately filled and meets all requirements\'?","permalink":"/docs/help/FAQs/Ensure this field is accurately filled and meets all requirements"},"next":{"title":"Max File Upload Size","permalink":"/docs/help/FAQs/Max File Upload Size"}}');var r=i(74848),t=i(28453);const d={},c=void 0,l={},o=[{value:"1. When are Premium Credits deducted? Which actions use Premium Credits?",id:"1-when-are-premium-credits-deducted-which-actions-use-premium-credits",level:3},{value:"2. Do regular document sends consume Premium Credits?",id:"2-do-regular-document-sends-consume-premium-credits",level:3},{value:"3. How can I track my Premium Credit usage?",id:"3-how-can-i-track-my-premium-credit-usage",level:3},{value:"4. Will I receive notifications when my Premium Credits are low?",id:"4-will-i-receive-notifications-when-my-premium-credits-are-low",level:3},{value:"5. Can users created under an Admin consume the Admin\u2019s available credits? Can they purchase credits on their own?",id:"5-can-users-created-under-an-admin-consume-the-admins-available-credits-can-they-purchase-credits-on-their-own",level:3},{value:"6. Can an Admin restrict how many credits a user can use?",id:"6-can-an-admin-restrict-how-many-credits-a-user-can-use",level:3}];function a(e){const n={h3:"h3",hr:"hr",li:"li",ol:"ol",p:"p",strong:"strong",ul:"ul",...(0,t.R)(),...e.components};return(0,r.jsxs)(r.Fragment,{children:[(0,r.jsx)(n.h3,{id:"1-when-are-premium-credits-deducted-which-actions-use-premium-credits",children:"1. When are Premium Credits deducted? Which actions use Premium Credits?"}),"\n",(0,r.jsx)(n.p,{children:"Premium Credits are deducted whenever you use features that require premium access."}),"\n",(0,r.jsx)(n.p,{children:"The following features consume Premium Credits:"}),"\n",(0,r.jsxs)(n.ul,{children:["\n",(0,r.jsxs)(n.li,{children:[(0,r.jsx)(n.strong,{children:"API Signature"})," \u2013 Sending documents for signing via API"]}),"\n",(0,r.jsxs)(n.li,{children:[(0,r.jsx)(n.strong,{children:"Bulk Send"})," \u2013 Sending documents in bulk to multiple recipients"]}),"\n",(0,r.jsxs)(n.li,{children:[(0,r.jsx)(n.strong,{children:"Public Template Signing"})," \u2013 Sign documents using a public template."]}),"\n",(0,r.jsxs)(n.li,{children:[(0,r.jsx)(n.strong,{children:"Kiosk Mode"})," \u2013 Using Kiosk Mode for in-person signing"]}),"\n",(0,r.jsxs)(n.li,{children:[(0,r.jsx)(n.strong,{children:"Embedded Signing"})," \u2013 Integrating OpenSign into your website or application for signing"]}),"\n"]}),"\n",(0,r.jsx)(n.hr,{}),"\n",(0,r.jsx)(n.h3,{id:"2-do-regular-document-sends-consume-premium-credits",children:"2. Do regular document sends consume Premium Credits?"}),"\n",(0,r.jsxs)(n.p,{children:["No. Standard document sending does ",(0,r.jsx)(n.strong,{children:"not"})," consume Premium Credits."]}),"\n",(0,r.jsx)(n.p,{children:"The following actions do not use Premium Credits:"}),"\n",(0,r.jsxs)(n.ol,{children:["\n",(0,r.jsxs)(n.li,{children:[(0,r.jsx)(n.strong,{children:"Sign Yourself"})," document signing"]}),"\n",(0,r.jsxs)(n.li,{children:[(0,r.jsx)(n.strong,{children:"Request Signature"})," \u2013 Sending a single document for signature"]}),"\n",(0,r.jsxs)(n.li,{children:[(0,r.jsx)(n.strong,{children:"Use Template"})," \u2013 Sending a document using a template"]}),"\n",(0,r.jsx)(n.li,{children:"Sharing or copying a document link"}),"\n",(0,r.jsxs)(n.li,{children:["Resending a document from the ",(0,r.jsx)(n.strong,{children:"In Progress"})," section"]}),"\n",(0,r.jsx)(n.li,{children:"Fix and Resend for completed document reports"}),"\n"]}),"\n",(0,r.jsx)(n.hr,{}),"\n",(0,r.jsx)(n.h3,{id:"3-how-can-i-track-my-premium-credit-usage",children:"3. How can I track my Premium Credit usage?"}),"\n",(0,r.jsx)(n.p,{children:"You can monitor your Premium Credit usage from:"}),"\n",(0,r.jsx)(n.p,{children:(0,r.jsx)(n.strong,{children:"Account Settings \u2192 API Token page"})}),"\n",(0,r.jsx)(n.p,{children:"On this page, you can view:"}),"\n",(0,r.jsxs)(n.ul,{children:["\n",(0,r.jsx)(n.li,{children:"Available Premium Credits"}),"\n",(0,r.jsx)(n.li,{children:"Your credit usage details"}),"\n"]}),"\n",(0,r.jsx)(n.hr,{}),"\n",(0,r.jsx)(n.h3,{id:"4-will-i-receive-notifications-when-my-premium-credits-are-low",children:"4. Will I receive notifications when my Premium Credits are low?"}),"\n",(0,r.jsx)(n.p,{children:"Yes. Email notifications are sent when your Premium Credits reach certain limits:"}),"\n",(0,r.jsxs)(n.ul,{children:["\n",(0,r.jsxs)(n.li,{children:["When only ",(0,r.jsx)(n.strong,{children:"50 credits"})," remain"]}),"\n",(0,r.jsxs)(n.li,{children:["When credits drop to ",(0,r.jsx)(n.strong,{children:"10 remaining"})]}),"\n",(0,r.jsxs)(n.li,{children:["When your balance reaches ",(0,r.jsx)(n.strong,{children:"0 credits"})]}),"\n"]}),"\n",(0,r.jsx)(n.p,{children:"These reminders help ensure uninterrupted usage of premium features."}),"\n",(0,r.jsx)(n.h3,{id:"5-can-users-created-under-an-admin-consume-the-admins-available-credits-can-they-purchase-credits-on-their-own",children:"5. Can users created under an Admin consume the Admin\u2019s available credits? Can they purchase credits on their own?"}),"\n",(0,r.jsx)(n.p,{children:"Yes. Users created under an Admin account use the Admin\u2019s available Premium Credits."}),"\n",(0,r.jsx)(n.p,{children:"There is no option for sub-users to purchase credits independently. All credit deductions are made only from the Admin\u2019s account."}),"\n",(0,r.jsx)(n.hr,{}),"\n",(0,r.jsx)(n.h3,{id:"6-can-an-admin-restrict-how-many-credits-a-user-can-use",children:"6. Can an Admin restrict how many credits a user can use?"}),"\n",(0,r.jsx)(n.p,{children:"Yes. 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