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class="menu__list"><li class="theme-doc-sidebar-item-link theme-doc-sidebar-item-link-level-2 menu__list-item"><a class="menu__link" tabindex="0" href="/docs/help/FAQs/"><span title="Why is there no dropdown list when I sign a document myself?" class="linkLabel_WmDU">Why is there no dropdown list when I sign a document myself?</span></a></li><li class="theme-doc-sidebar-item-link theme-doc-sidebar-item-link-level-2 menu__list-item"><a class="menu__link" tabindex="0" href="/docs/help/FAQs/Ensure this field is accurately filled and meets all requirements"><span title="Why am I getting 'Ensure this field is accurately filled and meets all requirements'?" class="linkLabel_WmDU">Why am I getting 'Ensure this field is accurately filled and meets all requirements'?</span></a></li><li class="theme-doc-sidebar-item-link theme-doc-sidebar-item-link-level-2 menu__list-item"><a class="menu__link" tabindex="0" href="/docs/help/FAQs/Credit-Deductions"><span title="Credit-Deductions" class="linkLabel_WmDU">Credit-Deductions</span></a></li><li class="theme-doc-sidebar-item-link theme-doc-sidebar-item-link-level-2 menu__list-item"><a class="menu__link" tabindex="0" href="/docs/help/FAQs/Max File Upload Size"><span title="Max File Upload Size" class="linkLabel_WmDU">Max File Upload Size</span></a></li><li class="theme-doc-sidebar-item-link theme-doc-sidebar-item-link-level-2 menu__list-item"><a class="menu__link" tabindex="0" href="/docs/help/FAQs/User Deletion"><span title="User Deletion" class="linkLabel_WmDU">User Deletion</span></a></li></ul></li></ul></nav></div></div></aside><main class="docMainContainer_TBSr"><div class="container padding-top--md padding-bottom--lg"><div class="generatedIndexPage_vN6x"><nav class="theme-doc-breadcrumbs breadcrumbsContainer_Z_bl" aria-label="Breadcrumbs"><ul class="breadcrumbs"><li class="breadcrumbs__item"><a aria-label="Home page" class="breadcrumbs__link" href="/"><svg viewBox="0 0 24 24" class="breadcrumbHomeIcon_YNFT"><path d="M10 19v-5h4v5c0 .55.45 1 1 1h3c.55 0 1-.45 1-1v-7h1.7c.46 0 .68-.57.33-.87L12.67 3.6c-.38-.34-.96-.34-1.34 0l-8.36 7.53c-.34.3-.13.87.33.87H5v7c0 .55.45 1 1 1h3c.55 0 1-.45 1-1z" fill="currentColor"></path></svg></a></li><li class="breadcrumbs__item breadcrumbs__item--active"><span class="breadcrumbs__link">FAQs</span></li></ul></nav><header><h1 class="title_kItE">FAQs</h1><p>FAQs on Utilizing Various Features of OpenSign™ - The World's Leading Free & Open Source Document Signing Platform.</p></header><article class="margin-top--lg"><section class="row"><article class="docCardListItem_W1sv col col--6"><a class="card padding--lg cardContainer_fWXF" href="/docs/help/FAQs/"><h2 class="text--truncate cardTitle_rnsV" title="Why is there no dropdown list when I sign a document myself?">📄️<!-- --> <!-- -->Why is there no dropdown list when I sign a document myself?</h2><p class="text--truncate cardDescription_PWke" title="The dropdown list field is available only when you request a signature from others or when you create a template. This is because dropdown lists function as temporary widgets, allowing the user to select one of multiple values. Once a signer selects a value from the dropdown, it is embedded into the document as text. When you sign a document yourself, OpenSign digitally signs it immediately upon clicking the finish button. Therefore, you can use the text widget to add the necessary text to the document.">The dropdown list field is available only when you request a signature from others or when you create a template. This is because dropdown lists function as temporary widgets, allowing the user to select one of multiple values. Once a signer selects a value from the dropdown, it is embedded into the document as text. When you sign a document yourself, OpenSign digitally signs it immediately upon clicking the finish button. Therefore, you can use the text widget to add the necessary text to the document.</p></a></article><article class="docCardListItem_W1sv col col--6"><a class="card padding--lg cardContainer_fWXF" href="/docs/help/FAQs/Ensure this field is accurately filled and meets all requirements"><h2 class="text--truncate cardTitle_rnsV" title="Why am I getting 'Ensure this field is accurately filled and meets all requirements'?">📄️<!-- --> <!-- -->Why am I getting 'Ensure this field is accurately filled and meets all requirements'?</h2><p class="text--truncate cardDescription_PWke" title="This happens when you leave a field blank or when you don’t enter correct values in the field, for example not entering email address in correct format.">This happens when you leave a field blank or when you don’t enter correct values in the field, for example not entering email address in correct format.</p></a></article><article class="docCardListItem_W1sv col col--6"><a class="card padding--lg cardContainer_fWXF" href="/docs/help/FAQs/Credit-Deductions"><h2 class="text--truncate cardTitle_rnsV" title="Credit-Deductions">📄️<!-- --> <!-- -->Credit-Deductions</h2><p class="text--truncate cardDescription_PWke" title="1. When are Premium Credits deducted? Which actions use Premium Credits?">1. When are Premium Credits deducted? Which actions use Premium Credits?</p></a></article><article class="docCardListItem_W1sv col col--6"><a class="card padding--lg cardContainer_fWXF" href="/docs/help/FAQs/Max File Upload Size"><h2 class="text--truncate cardTitle_rnsV" title="Max File Upload Size">📄️<!-- --> <!-- -->Max File Upload Size</h2><p class="text--truncate cardDescription_PWke" title="❓ What is the default maximum file size that can be uploaded to OpenSign?">❓ What is the default maximum file size that can be uploaded to OpenSign?</p></a></article><article class="docCardListItem_W1sv col col--6"><a class="card padding--lg cardContainer_fWXF" href="/docs/help/FAQs/User Deletion"><h2 class="text--truncate cardTitle_rnsV" title="User Deletion">📄️<!-- --> <!-- -->User Deletion</h2><p class="text--truncate cardDescription_PWke" title="❓ Who can delete users?">❓ Who can delete users?</p></a></article></section></article><footer class="margin-top--md"><nav class="pagination-nav" aria-label="Docs pages"><a class="pagination-nav__link pagination-nav__link--prev" href="/docs/help/User Menu/Console/orgadmin"><div class="pagination-nav__sublabel">Previous</div><div class="pagination-nav__label">Org Admins</div></a><a class="pagination-nav__link pagination-nav__link--next" href="/docs/help/FAQs/"><div class="pagination-nav__sublabel">Next</div><div class="pagination-nav__label">Why is there no dropdown list when I sign a document myself?</div></a></nav></footer></div></div></main></div></div></div><footer class="theme-layout-footer footer footer--dark"><div class="container container-fluid"><div class="row footer__links"><div class="theme-layout-footer-column col footer__col"><div class="footer__title">Docs</div><ul class="footer__items clean-list"><li class="footer__item"><a class="footer__link-item" href="/docs/help/intro">Help</a></li><li class="footer__item"><a class="footer__link-item" href="/docs/API-docs/v1.1">APIs</a></li><li class="footer__item"><a class="footer__link-item" href="/docs/contribute/intro">Contribute</a></li><li class="footer__item"><a class="footer__link-item" href="/docs/self-host/intro">Self-host</a></li></ul></div><div class="theme-layout-footer-column col footer__col"><div class="footer__title">Community</div><ul class="footer__items clean-list"><li class="footer__item"><a href="https://discord.com/invite/xe9TDuyAyj" target="_blank" rel="noopener noreferrer" class="footer__link-item">Discord<svg width="13.5" height="13.5" aria-label="(opens in new tab)" class="iconExternalLink_nPIU"><use href="#theme-svg-external-link"></use></svg></a></li><li class="footer__item"><a href="https://www.linkedin.com/company/opensign%E2%84%A2/" target="_blank" rel="noopener noreferrer" class="footer__link-item">LinkedIn<svg width="13.5" height="13.5" aria-label="(opens in new tab)" class="iconExternalLink_nPIU"><use href="#theme-svg-external-link"></use></svg></a></li><li class="footer__item"><a href="https://www.twitter.com/opensignhq" target="_blank" rel="noopener noreferrer" class="footer__link-item">Twitter<svg width="13.5" height="13.5" aria-label="(opens in new tab)" class="iconExternalLink_nPIU"><use href="#theme-svg-external-link"></use></svg></a></li><li class="footer__item"><a href="https://www.facebook.com/profile.php?id=61551030403669" target="_blank" rel="noopener noreferrer" class="footer__link-item">Facebook<svg width="13.5" height="13.5" aria-label="(opens in new tab)" class="iconExternalLink_nPIU"><use href="#theme-svg-external-link"></use></svg></a></li></ul></div><div class="theme-layout-footer-column col footer__col"><div class="footer__title">More</div><ul class="footer__items clean-list"><li class="footer__item"><a href="https://www.opensignlabs.com" target="_blank" rel="noopener noreferrer" class="footer__link-item">Official Website<svg width="13.5" height="13.5" aria-label="(opens in new tab)" class="iconExternalLink_nPIU"><use href="#theme-svg-external-link"></use></svg></a></li><li class="footer__item"><a href="https://github.com/opensignlabs/opensign" target="_blank" rel="noopener noreferrer" class="footer__link-item">GitHub<svg width="13.5" height="13.5" aria-label="(opens in new tab)" class="iconExternalLink_nPIU"><use href="#theme-svg-external-link"></use></svg></a></li></ul></div></div><div class="footer__bottom text--center"><div class="footer__copyright">Copyright © 2026 OpenSign™. <br>The best Open Source DocuSign alternative.</div></div></div></footer></div>
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