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<p>To authenticate and use OpenSign API endpoints, youll need a valid API token (<code>x-api-token</code>).</p>
<p>Follow the steps below to generate one.</p>
<blockquote>
<p><strong>Note:</strong> You can generate both <strong>Live</strong> and <strong>Sandbox</strong> API tokens from your OpenSign account.</p>
</blockquote>
<hr>
<h2 class="anchor anchorTargetStickyNavbar_Vzrq" id="-step-by-step-guide-to-generate-your-api-token">🧭 Step-by-Step Guide to Generate Your API Token<a href="#-step-by-step-guide-to-generate-your-api-token" class="hash-link" aria-label="Direct link to 🧭 Step-by-Step Guide to Generate Your API Token" title="Direct link to 🧭 Step-by-Step Guide to Generate Your API Token" translate="no"></a></h2>
<p><strong>Step 1:</strong> Log in to your OpenSign account using valid credentials.</p>
<p><strong>Step 2:</strong> Navigate to the <strong>Settings</strong> section and click on <strong>API Token</strong>.</p>
<img width="436" alt="Navigate-to-Api-token" src="https://github.com/user-attachments/assets/e0e05a23-f815-4805-a047-f08d3727ad98">
<p><strong>Step 3:</strong> On the API Token page, click the <strong>Generate Live API Token</strong> button.</p>
<blockquote>
<p><strong>Note:</strong> To generate a <strong>Live API Token</strong>, you must upgrade to a <strong>paid plan</strong> — either the <strong>Professional</strong> or <strong>Teams</strong> plan.</p>
</blockquote>
<img width="436" alt="Generate token" src="https://github.com/user-attachments/assets/f5a17744-cfce-464f-9b82-685570ed1e39">
<ul>
<li class="">Your <code>x-api-token</code> will now be generated and displayed.</li>
<li class=""><strong>Copy this token</strong> — youll need it to authenticate your OpenSign API requests.</li>
</ul>
<hr>
<h3 class="anchor anchorTargetStickyNavbar_Vzrq" id="-sandbox-api-token">🧪 Sandbox API Token<a href="#-sandbox-api-token" class="hash-link" aria-label="Direct link to 🧪 Sandbox API Token" title="Direct link to 🧪 Sandbox API Token" translate="no"></a></h3>
<p>Youll also find the option to generate a <strong>Sandbox API Token</strong> on the same page.</p>
<ul>
<li class="">
<p><strong>Sandbox API tokens</strong> are available on all plans, including the <strong>free plan</strong>, and are intended for development and testing.</p>
</li>
<li class="">
<p><strong>Do not upload confidential data</strong> to the Sandbox environment.</p>
<img width="436" alt="Sandbox api token" src="https://github.com/user-attachments/assets/f27d9e00-7989-4c01-b23e-cecaccce4be2">
</li>
</ul>
<h3 class="anchor anchorTargetStickyNavbar_Vzrq" id="-api-credits">🧪 API Credits<a href="#-api-credits" class="hash-link" aria-label="Direct link to 🧪 API Credits" title="Direct link to 🧪 API Credits" translate="no"></a></h3>
<p><strong>Premium Credits Available:</strong><br>
<!-- -->Displays the total API credits available for your organisation.</p>
<p><strong>Your Credits Usage:</strong></p>
<ul>
<li class=""><strong>Used Credits:</strong> The number of credits you have consumed.</li>
<li class=""><strong>Remaining Credits:</strong> The number of credits still available for you to use.</li>
</ul>
<img width="436" alt="API credit" src="https://github.com/user-attachments/assets/e0d87fb2-7391-4bad-b668-9ce2b558c52d">
<h3 class="anchor anchorTargetStickyNavbar_Vzrq" id="where-api-credits-are-deducted">Where API Credits Are Deducted<a href="#where-api-credits-are-deducted" class="hash-link" aria-label="Direct link to Where API Credits Are Deducted" title="Direct link to Where API Credits Are Deducted" translate="no"></a></h3>
<p>API credits are consumed whenever a document is created through the following actions:</p>
<ul>
<li class=""><strong>Self Sign API:</strong> Credits deducted when a document is created.</li>
<li class=""><strong>Draft Document API:</strong> Deducted when drafting a document.</li>
<li class=""><strong>Create Document API:</strong> Deducted on document creation.</li>
<li class=""><strong>Draft Template API:</strong> Deducted when:<!-- -->
<ul>
<li class="">Sending a document if signers are already assigned,</li>
<li class="">Bulk sending,</li>
<li class="">Creating documents using public templates (signer fills details and finish).</li>
</ul>
</li>
<li class=""><strong>Create Document From Template API:</strong> Deducted on document creation.</li>
</ul>
<h3 class="anchor anchorTargetStickyNavbar_Vzrq" id="in-the-opensign-application">In the OpenSign Application<a href="#in-the-opensign-application" class="hash-link" aria-label="Direct link to In the OpenSign Application" title="Direct link to In the OpenSign Application" translate="no"></a></h3>
<ul>
<li class=""><strong>Manage Templates → Bulk Send:</strong> Credits are deducted for each document created.</li>
<li class=""><strong>Public Template Signing:</strong> Credits are deducted when a document is created during public signing (when the signer enters details and completes the process).</li>
</ul>
<h3 class="anchor anchorTargetStickyNavbar_Vzrq" id="-sandbox-cloud-account-login">🧪 Sandbox Cloud Account Login<a href="#-sandbox-cloud-account-login" class="hash-link" aria-label="Direct link to 🧪 Sandbox Cloud Account Login" title="Direct link to 🧪 Sandbox Cloud Account Login" translate="no"></a></h3>
<p>OpenSign provides a <strong>sandbox testing cloud environment</strong>, which is a replica of the production environment. This allows users to test features without affecting live data.</p>
<ul>
<li class="">✅ Available in <strong>all plans</strong>, including the <strong>free plan</strong>.</li>
<li class="">🧪 Ideal for <strong>testing and development</strong> purposes.</li>
</ul>
<img width="436" alt="login to sandbox" src="https://github.com/user-attachments/assets/3bc6bacd-9c15-4232-b9d7-6d0fb423cf57">
<h4 class="anchor anchorTargetStickyNavbar_Vzrq" id="-how-to-access-the-sandbox-environment">🔐 How to Access the Sandbox Environment<a href="#-how-to-access-the-sandbox-environment" class="hash-link" aria-label="Direct link to 🔐 How to Access the Sandbox Environment" title="Direct link to 🔐 How to Access the Sandbox Environment" translate="no"></a></h4>
<ol>
<li class="">Go to the <strong>Settings</strong> menu.</li>
<li class="">Click on <strong>API Token</strong>.</li>
<li class="">On the API Token page, click <strong>Login to Sandbox</strong>.</li>
<li class="">You will be automatically logged in to the sandbox environment using your existing account — <strong>no need to enter your username or password</strong>.</li>
</ol>
<blockquote>
<p>⚠️ <strong>Important Note:</strong><br>
<!-- -->Manually entering your username and password will <strong>not work</strong> for sandbox login. Always use the &quot;Login to Sandbox&quot; button for access.</p>
</blockquote>
<hr>
<h3 class="anchor anchorTargetStickyNavbar_Vzrq" id="buy-the-api-credit">Buy the api credit<a href="#buy-the-api-credit" class="hash-link" aria-label="Direct link to Buy the api credit" title="Direct link to Buy the api credit" translate="no"></a></h3>
<p>User can buy the api credit using this feature
On the click of the buy premium credits the</p>
<h2 class="anchor anchorTargetStickyNavbar_Vzrq" id="-frequently-asked-questions">🧠 Frequently Asked Questions<a href="#-frequently-asked-questions" class="hash-link" aria-label="Direct link to 🧠 Frequently Asked Questions" title="Direct link to 🧠 Frequently Asked Questions" translate="no"></a></h2>
<p><strong>1. What is the OpenSign Sandbox environment?</strong><br>
<!-- -->The Sandbox is a testing environment designed for developers to safely experiment with OpenSign APIs and workflows. It mirrors the live environment but with certain limitations.</p>
<p><strong>2. Can I upload large documents to the Sandbox?</strong><br>
<!-- -->No. Please avoid uploading documents larger than <strong>5MB</strong> in the Sandbox. It is optimized for lightweight testing only.</p>
<p><strong>3. Can I use my Live API Token in the Sandbox?</strong><br>
<!-- -->No. <strong>Live API Tokens do not work</strong> in the Sandbox environment. Youll need to generate a separate token specifically for Sandbox testing.</p>
<p><strong>4. Why cant I use a live template in the Sandbox?</strong><br>
<!-- -->Live and Sandbox environments are <strong>separate</strong>. Templates created in the Live environment cannot be used in the Sandbox, and vice versa.</p>
<p><strong>5. Can I use the API in the free self-hosted environment?</strong><br>
<!-- -->No. The <strong>free self-hosted version</strong> does not support API token generation.<br>
<!-- -->To use OpenSign APIs in a self-hosted setup, you must upgrade to a <strong>paid self-hosted plan</strong>.</p>
<p>If you need additional assistance setting up OpenSign APIs, feel free to contact our support team at <a href="mailto:support@opensignlabs.com" target="_blank" rel="noopener noreferrer" class="">support@opensignlabs.com</a>.</p></div></div></div><div class="row"><div class="col col--12"><footer class="theme-doc-footer docusaurus-mt-lg"><div class="row margin-top--sm theme-doc-footer-edit-meta-row"><div class="col noPrint_WFHX"><a href="https://github.com/opensignlabs/opensign/tree/feat-docs/docs/docs/help/Settings/APIToken.md" target="_blank" rel="noopener noreferrer" class="theme-edit-this-page"><svg fill="currentColor" height="20" width="20" viewBox="0 0 40 40" class="iconEdit_Z9Sw" aria-hidden="true"><g><path d="m34.5 11.7l-3 3.1-6.3-6.3 3.1-3q0.5-0.5 1.2-0.5t1.1 0.5l3.9 3.9q0.5 0.4 0.5 1.1t-0.5 1.2z m-29.5 17.1l18.4-18.5 6.3 6.3-18.4 18.4h-6.3v-6.2z"></path></g></svg>Edit this page</a></div><div class="col lastUpdated_JAkA"></div></div></footer></div></div></article><div 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