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class="breadcrumbs__item"><a class="breadcrumbs__link" href="/docs/category/console"><span>Console</span></a></li><li class="breadcrumbs__item breadcrumbs__item--active"><span class="breadcrumbs__link">Global SMTP</span></li></ul></nav><div class="tocCollapsible_ETCw theme-doc-toc-mobile tocMobile_ITEo"><button type="button" class="clean-btn tocCollapsibleButton_TO0P">On this page</button></div><div class="theme-doc-markdown markdown"><header><h1>Global SMTP</h1></header><div class="row"><div class="col col--12 markdown"><h2 class="anchor anchorTargetStickyNavbar_Vzrq" id="-smtp-at-the-organization-level">🏢 SMTP at the Organization Level<a href="#-smtp-at-the-organization-level" class="hash-link" aria-label="Direct link to 🏢 SMTP at the Organization Level" title="Direct link to 🏢 SMTP at the Organization Level" translate="no"></a></h2>
<p>Configure SMTP at the organization level to send all outgoing emails—such as request-signature and completion emails—using a company-configured SMTP server.<br>
<!-- -->When enabled, these settings apply to all users <strong>unless individual SMTP customization is allowed and set up by the user</strong>.</p>
<h3 class="anchor anchorTargetStickyNavbar_Vzrq" id="how-to-set-up-smtp-at-the-organization-level">How to Set Up SMTP at the Organization Level<a href="#how-to-set-up-smtp-at-the-organization-level" class="hash-link" aria-label="Direct link to How to Set Up SMTP at the Organization Level" title="Direct link to How to Set Up SMTP at the Organization Level" translate="no"></a></h3>
<p>Admins can manage and enforce SMTP settings across the entire platform.</p>
<p><strong>Step 1:</strong> Open the profile menu and select <strong>Console Application</strong> to access the admin console.<br>
<strong>Step 2:</strong> In the Console, navigate to the <strong>Global SMTP</strong> section and configure your SMTP settings.</p>
<p>All users under your organization will automatically use the organization-level SMTP <strong>unless</strong> they are allowed to configure their own SMTP settings.</p>
<img width="861" height="409" alt="Global SMTP" src="https://github.com/user-attachments/assets/fe9dc091-59dd-47f9-992a-811cecaac2f3">
<p><strong>Example:</strong><br>
<!-- -->Adam, the administrator, disables <strong>Enable individual user SMTP settings</strong> under <strong>Console → General</strong>.<br>
<!-- -->As a result, Ursula cannot configure her own SMTP.</p>
<p>When Ursula sends a document to Sofia for signing, Sofia receives emails sent through the <strong>organization-level SMTP</strong>.<br>
<!-- -->If Adam enables <strong>Enable individual user SMTP settings</strong>, but Ursula does not configure her own SMTP, emails will still be sent using the <strong>organization-level SMTP</strong>.</p>
<blockquote>
<p><strong>Note:</strong> Organization-level SMTP configuration is available <strong>only on Paid plans</strong> and is not included in <strong>Free</strong> plans.</p>
</blockquote>
<h3 class="anchor anchorTargetStickyNavbar_Vzrq" id="-connect-to-gmail">🔗 Connect to Gmail<a href="#-connect-to-gmail" class="hash-link" aria-label="Direct link to 🔗 Connect to Gmail" title="Direct link to 🔗 Connect to Gmail" translate="no"></a></h3>
<p>Send request-signature emails directly from your <strong>Gmail account</strong>.</p>
<ul>
<li class="">Click <strong>Connect to Gmail</strong></li>
<li class="">A popup will appear prompting you to sign in</li>
<li class="">Grant the required access permissions</li>
<li class="">Once authorized, OpenSign will send emails using your Gmail account</li>
</ul>
<hr>
<h3 class="anchor anchorTargetStickyNavbar_Vzrq" id="-custom-smtp">⚙️ Custom SMTP<a href="#-custom-smtp" class="hash-link" aria-label="Direct link to ⚙️ Custom SMTP" title="Direct link to ⚙️ Custom SMTP" translate="no"></a></h3>
<p>Configure any third-party SMTP provider such as SMTP2GO or Mailgun.</p>
<ul>
<li class="">Click <strong>Custom SMTP</strong></li>
<li class="">A popup will appear asking for your SMTP details:<!-- -->
<ul>
<li class=""><strong>Host:</strong> SMTP server host (e.g., <code>mail.smtp2go.com</code>)</li>
<li class=""><strong>Port:</strong> SMTP port (e.g., <code>2525</code>)</li>
<li class=""><strong>Sender Email:</strong> Email address configured in your SMTP account</li>
<li class=""><strong>Username:</strong> SMTP username</li>
<li class=""><strong>Password:</strong> SMTP password</li>
</ul>
</li>
</ul>
<img width="820" alt="Custom smtp" src="https://github.com/user-attachments/assets/a3c33510-11b9-4a32-bd44-99614182b089">
<hr>
<h3 class="anchor anchorTargetStickyNavbar_Vzrq" id="-opensign-default-smtp">📤 OpenSign™ Default SMTP<a href="#-opensign-default-smtp" class="hash-link" aria-label="Direct link to 📤 OpenSign™ Default SMTP" title="Direct link to 📤 OpenSign™ Default SMTP" translate="no"></a></h3>
<p>If selected, all request-signature and completion emails will be sent using OpenSigns built-in SMTP server.</p></div></div></div><div class="row"><div class="col col--12"><footer class="theme-doc-footer docusaurus-mt-lg"><div class="row margin-top--sm theme-doc-footer-edit-meta-row"><div class="col noPrint_WFHX"><a href="https://github.com/opensignlabs/opensign/tree/feat-docs/docs/docs/help/User Menu/Console/globalSMTP.md" target="_blank" rel="noopener noreferrer" class="theme-edit-this-page"><svg fill="currentColor" height="20" width="20" viewBox="0 0 40 40" class="iconEdit_Z9Sw" aria-hidden="true"><g><path d="m34.5 11.7l-3 3.1-6.3-6.3 3.1-3q0.5-0.5 1.2-0.5t1.1 0.5l3.9 3.9q0.5 0.4 0.5 1.1t-0.5 1.2z m-29.5 17.1l18.4-18.5 6.3 6.3-18.4 18.4h-6.3v-6.2z"></path></g></svg>Edit this page</a></div><div class="col lastUpdated_JAkA"></div></div></footer></div></div></article><div class="row"><div class="col col--12"><nav class="docusaurus-mt-lg pagination-nav" aria-label="Docs pages"><a 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href="#-custom-smtp" class="table-of-contents__link toc-highlight">⚙️ Custom SMTP</a></li><li><a href="#-opensign-default-smtp" class="table-of-contents__link toc-highlight">📤 OpenSign™ Default SMTP</a></li></ul></li></ul></div></div></div></div></main></div></div></div><footer class="theme-layout-footer footer footer--dark"><div class="container container-fluid"><div class="row footer__links"><div class="theme-layout-footer-column col footer__col"><div class="footer__title">Docs</div><ul class="footer__items clean-list"><li class="footer__item"><a class="footer__link-item" href="/docs/help/intro">Help</a></li><li class="footer__item"><a class="footer__link-item" href="/docs/API-docs/v1.1">APIs</a></li><li class="footer__item"><a class="footer__link-item" href="/docs/contribute/intro">Contribute</a></li><li class="footer__item"><a class="footer__link-item" href="/docs/self-host/intro">Self-host</a></li></ul></div><div class="theme-layout-footer-column col footer__col"><div 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