---
title: Grant Access to Staff Member
description: This step-by-step guide shows you how to grant access to new staff members in OpenReception
lastUpdated: 2026-03-01
sidebar:
  order: 2
---

import {Steps} from "@astrojs/starlight/components";

:::note
Before you can grant access to a staff member they must have [setup their account](/account/setup-account).
:::

:::tip
Only staff members that already have full access, can grant their access to others.
:::

<Steps>

1. Navigate to the staff member section of the dashboard, search for the member you want to grant access to. It will show a badge `CAN'T SEE APPOINTMENTS`.

   ![Staff member list](./assets/grant-access-to-staff-member/1-staff-member-list.png)

1. Open the context menu for this staff member and click _Grant access_.

   ![Staff member list with context menu](./assets/grant-access-to-staff-member/2-staff-member-list-with-context-menu.png)

1. A modal opens. Confirm by clicking _Grant Access_.
   ![Grant access to staff member form](./assets/grant-access-to-staff-member/3-grant-access-modal.png)

1. When successful the modal closes, you will see a success notification and the `CAN'T SEE APPOINTMENTS` badge will disappear.

   ![Access granted](./assets/grant-access-to-staff-member/4-access-granted.png)

   If this process fails, you will be shown an error message. You can retry anytime. You may see this error, if the staff member has not set up their account.

   ![Error granting access](./assets/grant-access-to-staff-member/4a-granting-access-failed.png)

   If this keeps happening, you may [contact support](https://open-reception.com/de/support).

</Steps>
