---
title: Deactivate/Activate Channel
description: This step-by-step guide shows you how to deactivate/ activate a channel in OpenReception
lastUpdated: 2026-03-01
sidebar:
  order: 4
---

import {Steps} from "@astrojs/starlight/components";

If you don't want to accept new appointments in a channel, you can deactivate it.

:::note
This page shows how to activate a channel. The same process applies to deactivating a channel.
:::

<Steps>

1. Navigate to the channels section of the dashboard, search for the channel you want to activate/deactivate and open the context menu for it. Click on _Activate_.

   ![Channel list with activate option](./assets/deactivate-channel/1-channels-list-with-context-menu-activate.png)

1. A modal opens. Click _Activate Channel_

   ![Edit channel form](./assets/deactivate-channel/2-activate-channel-form.png)

1. The channel will be activated. It will appear in the channel list for [booking appointments](../../client-side/book-appointment) again.

   ![Channel activated](./assets/deactivate-channel/3-channel-activated.png)

</Steps>

You can now run the same process to deactivate the channel.

![Channel list with deactivate option](./assets/deactivate-channel/4-channels-list-with-context-menu-deactivate.png)
