---
title: Add Channel
description: This step-by-step guide shows you how to add a channel to OpenReception
lastUpdated: 2026-03-01
sidebar:
  order: 2
---

import {Steps} from "@astrojs/starlight/components";

:::note
Before you add a channel, make sure you've [set up all the tenant languages](../../settings/base-settings).
:::

<Steps>

1. Navigate to the channels section of the dashboard and click on _Add Channel_

   ![Empty channels list](./assets/add-channel/1-empty-channels-list.png)

1. A modal with a form opens.
   - Add a **name** and **description** in all your languages
   - Select the **agents** that can conduct appointments in this channel. When auto-secting agents they will be selected in the order you've set in this list.
   - Select the **staff members** that will get notifications about this channel (for appointment requests).
   - Select if this channel should be **public**. If It's not public, only you can book an appointment using the [calendar](../calendar)
   - Select if appointments **require confirmation**. You will be [notified by the notification system](../staff/notifications) if a new request is added.
   - Add a **schedule** for you appointments. See [slot templates](../#slot-templates).

   ![Add channel form](./assets/add-channel/2-add-channel-form.png)

1. Then click _Add Channel_ and it will be saved.
   ![Channel added](./assets/add-channel/3-channel-added.png)

</Steps>
